Privacy & Accessibility Statements
OUR COMMITMENT TO YOUR PRIVACY AND SECURITY (updated 05/25/18)
River Street Sweets believes that your privacy is important and we, as well as you, care about how your information is used. We respect and value the privacy of everyone who uses our services and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law. In accordance with the EU General Data Protection Regulations, we have expanded our privacy policy to be more transparent and provide additional tools for contacting River Street Sweets about your privacy and preferences.
THE INFORMATION WE COLLECT:
(some information is optional and not required for all services) Some data is collected automatically by our website. Other data will only be collected if you voluntarily submit it and consent to us using it for the services you request. For example, when signing up for an account and placing an order. Depending upon your service request, we may collect some or all of the following data: Name, company name, billing and payment information, contact and shipping information such as address, email address and telephone numbers, recipient's name and address, IP address, web browser type and version, operating system, a list of URLs starting with a referring site and your online activity.
HOW WE USE YOUR INFORMATION:
We use your data to provide the best possible products and services to you. This includes: Providing and managing your account, providing and managing your access to our website, supplying our products and services to you, responding to communications from you, supplying you with email newsletters that you have subscribed to, analyzing your use of our services and gathering feedback to enable us to continually improve your experience. With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email AND/OR telephone with information and order services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications Regulations. Occasionally, and only with your permission, we may share limited information with other related and reputable companies in our family of brands, within accordance of current privacy laws. We will gladly mark your customer record as "do not share" if you wish. We never use or share personally identifiable information provided to us in ways unrelated to the ones described above.
OUR COMMITMENT TO DATA SECURITY:
We ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
riverstreetsweets.com secures your private information online by using SSL Encrypted Data Transmission with Authorize.net, as well as HTTPS online security with Commerce V3. Additionally, we hold our data processing platforms accountable to maintain compliance with all data security laws.
HOW CAN YOU CONTROL YOUR DATA?
When you submit information to us you have options to restrict the use of your data. You may limit or withdraw your consent for us to use your personal data and we will update or delete your data from our systems as requested. To make this easier, we provide multiple ways to manage your email subscriptions, mail subscription, online account management options, as well as personal service to assist you in updating your information.
HOW TO CONTACT US:
Should you have questions or concerns about these privacy policies or to modify or unsubscribe from any of our services, please contact us. We are happy to help.
Mail to:
River Street Sweets
PO Box 1265
Savannah, GA 31402
Call:
1-800-793-3876
Manage your online account:
By Logging In here: MY ACCOUNT Update your Email preferences online: Use the link provided in the bottom of the email to update your preferences or email us directly at customerservice@riverstreetsweets.com and we will process the request for you. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
River Street Sweets® is committed to providing access to its goods and services offered through its website to persons with disabilities.
Our efforts are ongoing. River Street Sweets is actively working to bring its website into compliance with the Web Content Accessibility Guidelines (WCAG) 2.0 AA, as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium.
If you have specific questions or concerns about the accessibility of any webpage on customerservice@riverstreetsweets.com, or call our customer service line at 1-800-793-3876. If you encounter an accessibility issue, please be sure to specify the exact webpage by including the full URL address.
Please view our full Accessibility Statement here.
