Refund policy
Our unconditional guarantee ensures your complete satisfaction.
Love it or we'll make it right with a replacement or refund...it's that simple!
For your convenience, we offer numerous ways for you to contact our customer service department:
- By phone: Toll Free at (800) 793-3876, Mon - Sat between the hours of 9:00 am and 5:00 pm EST.
- Holiday hours in November and December 9:00 am to 9:00 pm EST, 7 days a week.
- By email: Send an email to our Mail Order Manager at CustomerService@riverstreetsweets.com for a quick reply.
- Live chat: Click on the live chat icon in the bottom right corner of our website to speak to a customer service representative now.